The Ferndale Library offers THREE (3) Tech Help Sessions a week.
Sessions are 45 minutes long and must be booked at least 24 hours in advance.
To Book a Tech Help Session:
Call 248-546-2504 x. 693
Visit the Adult Reference Desk
Walk-ins will be welcome to book a session for the following day.
To book a session, you will need to provide:
Your first and last name
What you would like help doing,
What kind of device you are using (i.e., Apple or Android phone, tablet, Kindle, laptop, MacBook, etc.)
If you do not have your own device, we are happy to work with you on one of our public computers.
Contact us if you have any questions!
✅ What We Can Help With:
Help navigating forms
Email- creating, using, managing
Downloading apps from Google Play/ or the iPhone App Store
Finding saved files
Using Word or other programs - basic
Computer/phone basics
Transferring files between devices
Finding software options
Recovering passwords through traditional means
Using social media
Setting up a password manager
Canva basics
Using Library e-resources - Libby & Hoopla
🚫 What We CANNOT Help With:
PC/Phone Repair
Device Diagnostics
Device Set-up/Operational Software Install
Transcription
Dictation
Setting up Wireless Printers or other peripheral devices
Making final software decisions
Removing Viruses/malware
Bypassing forgotten passwords
Resetting devices
In-depth software training
Installing or uninstalling software
Filling out form